Some of the latest insights from the Prospero team
Conformity bias can influence how managers resolve conflict. When group consensus takes priority over independent judgement, the consequences can be lethal
Are you letting the 1st number in the room make the decision for you? Whether you're managing people or conflict, anchoring bias could be steering your decision
Most people are aware of race, gender, or age bias — but far fewer acknowledge beauty bias, also known as lookism
Confirmation Bias isn’t something to be ashamed of — it’s part of being human.
Eleven blocks to Active Listening and how you can over come them.
Seeing isn't always believing. At Prospero Mediation & Training, we help you see beyond bias to the full picture.
Stereotyping undermines neutrality, damages trust and distorts communication. It damages the prospects for successful conflict resolution.
"Affinity Bias can shape who we hire, promote, and even listen to at work — often without us realising. Who’s in your professional inner circle, and why
A step by step explanation of how the mediation process is conducted for workplace/personal conflict issues.
Why is it beneficial to know how the DISC personalities communicate.
6 Tips to help you become a better Active Listener
Many mangers avoid dealing with conflict and delivering 'difficult' conversations. This blog provides some tips and advice on how to deliver.
How managers should approach conflict within their team.
How you, as a manager and leader can actively manage conflict in your workplace using some essential but basic skills. Conflict that is ignored is damaging.
This article explains how Interpersonal Conflict Mediation works, its benefits over other conflict resolution methods, and common misconcepts.
Explore methods to address and resolve conflicts within remote teams, ensuring productivity and harmony.
Discover how mediation can improve employee satisfaction and retention by addressing conflicts and fostering a supportive atmosphere.
Implement proactive strategies to prevent conflicts in the workplace, fostering a harmonious and productive environment.
Understand the differences between mediation and arbitration to choose the best conflict resolution approach for your business.
